Frequently Asked Questions
Yes, you can cancel your booking. However, cancellation fees apply. Please refer to the T&Cs.
Booking is based on the first come, first served basis.
Booking is at a minimum of 2 hours.
You are welcome to book as long as you want, provided the slots are not taken.
A PIN number to our digital lock will be sent to you a day before your shoot. Please do not give access to anyone else who’s not involved in the shoot.
We suggest to keep it at 20 pax and below.
Do check with IMDA’s guideline for the latest updates.
The dimension of our roller shutter is 4,000mm (W) x 3,500mm (H).
Tapping of shoes with tapes (we provide them FOC!) is strictly required to keep the backdrops clean for the next hirer.
Charges would be incurred if the backdrops are damaged.
Yes. However, please clean up after your pets.
No smoking is allowed.
It is not possible.
However, you will have our word that we will only view it when necessary or when a conflict arises. It will be 100% confidential.
Consumption of food is allowed. However, do clean up properly. If failed to do so, a S$100 cleaning fee will apply.
Mineral water is provided FOC, and you can purchase soft drinks at $1 per can at our studio.
We will bill you for the repair or replacement fee. You could also choose to purchase the equipment and replace it.
We will replace it with something similar. We recommend that you let us know what you require for your upcoming project before the shoot so we ensure they are available for your shoot.
We do not have props in the studio. Let us know what you need and we can try to make arrangements.
Yes, we provide camera and lens rental at a fee. Check with us on their models and availability.
We recommend you to check the required equipment as soon as you arrive in the studio, and inform us immediately if you realise anything is faulty.
Upon booking, we’ll require your full payment via Paypal.
For Paynow, Paylah and bank transfer, please contact us for more information.
This is a refundable cleaning/damage deposit that will only be withheld if the studio is not returned in its original clean, ready state.
Yes, extension is dependent on availability. A 10-minute grace period will be given to wrap up your shoot or pack up, if there’s an available slot after your booking period. Any overtime after that will be calculated hourly.
No pornography: no photography, videography and/ or audio. However, Hirer is solely responsible for verifying that all photographic subjects are of legal age.
It is our work area.
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